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Book: Communication and Professional Relationships in Healthcare Practice

Chapter: 6.1 Introduction: impression management 6.2 Impression management 6.3 Professional discourse and interdiscursivity 6.4 Summary 

DOI: 10.1558/equinox.20470


This chapter presents the way in which speakers project an impression (intentionally or not) toothers during the course of an interaction. Moreover, it analyzes the ways in which participants might seek to manage the impression of themselves that they put across. Contextualisation cues provide a way of ‘signalling’ to another person the way in which a particular utterance should be interpreted; however, such cues often rely on shared cultural assumptions, and their significance can therefore be missed (or misunderstood) in situations where people do not share the same underlying assumptions and expectations. Finally, the many levels at 

which discourse can be defined and analysed are considered and examined. 

Chapter Contributors

  • Sally Candlin ( - book-auth-689) 'Macquarie University'
  • Peter Roger ( - book-auth-690) 'Macquarie University'