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Book: Human Communication across Cultures

Chapter: Routines

DOI: 10.1558/equinox.27823


This chapter covers routine verbal formulae, such as openings and closings, greetings, terms of address and honorifics, apologies and thanks, and complimenting. Emphasis is placed on cross-cultural examples of each type of verbal formulae.

Chapter Contributors

  • Vincent Remillard ( - vremillard) 'Saint Francis University, Loretto, Pennsylvania'
  • Karen Williams ( - karenwilliams) 'Mercyhurst University, Erie, Pennsylvania'