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Book: Scoring Second Language Spoken and Written Performance

Chapter: Approaches to Enhancing Rating and Score Quality

DOI: 10.1558/equinox.40864


Chapter 4 introduces approaches to enhancing rating and score quality, including work that has looked at rater recruitment, training, ongoing standardisation and monitoring of raters. The chapter also discusses various score resolution techniques that have been used and researched in language assessment contexts in some detail.

Chapter Contributors

  • Ute Knoch ( - uknoch) 'University of Melbourne'
  • Judith Fairbairn ( - jfairbairn) 'British Council'
  • Yan Jin ( - jinyan) 'Shanghai Jiao Tong University, China'